Commerical & Industrial Secuirty System Service

Local service, support & installation for mission-critical secuirty & life-safety systems.

 

24/7 Emergency Response

Downtime isn’t an option. Our on‑call technicians answer within minutes, arrive with stocked service vehicles and resolve 93 percent of incidents in a single visit—day, night or holiday.

NFPA 72 & UL-Compliant

Annual and quarterly inspections, test reports and central‑station documentation performed to the latest NFPA 72 requirements and UL service standards, helping you avoid fines and insurance gaps.

Vendor Certified Upgrades

As an Axis Authorized and Genetec Certified integrator, we load only supported firmware, migrate databases safely and train your staff on new features—preserving warranties and cybersecurity.

Why Partner with BSA Secuirty Integrators

  • Local Expertise, Regional Reach – Fast trucks from our Marlborough headquarters cover all of Massachusetts plus Rhode Island, New Hampshire and Connecticut.

  • All‑in‑One Field Team – Access‑control, fire alarm, intrusion, CCTV, intercom and low‑voltage cabling handled by one coordinated crew.

  • Regulatory Confidence – We hold Massachusetts S‑License and comply with ITC71 state contract and GSA Schedule GS‑07F‑0326T, streamlining public‑sector procurement.

  • Documented Preventive Maintenance – Digital test reports with device‑level results satisfy AHJ, NFPA and insurance auditors.

  • Future‑Proof Designs – Open‑architecture platforms from Genetec, Milestone, Hirsch Velocity and Axis let you expand without rip‑and‑replace.

Have a unique challenge? Our in‑house engineers solve complex use‑cases—from anti‑ligature lockdowns in behavioral health to multi‑site badging for regional banks.

World’s Top Physical Security Solutions Manufactures

2N Axis, Allegion, DMP, Genetec, Milestone, Open Path, Velocity, Hirsch by Identiv

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We Service the World’s Top Physical Security Solutions

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End-to-End Lifecycle Support

  • Design & Permitting – Code‑compliant drawings, submittals and AHJ coordination.

  • Professional Installation – NICET‑ and OSHA‑10‑certified crews follow manufacturer torque specs and cable‑management best practices.

  • Commissioning & Training – Every point tested, acceptance report generated, and staff coached on daily operation.

  • Remote Health Monitoring – Optional cloud or VPN health checks alert us—and you—before a device fails.

  • Lifecycle Refresh – Scheduled firmware, OS and hardware upgrades extend system life and cybersecurity posture.

Know Before You Call

From emergency response times to statewide contracts, here’s everything you need to know about working with BSA Security Integrators.

We work with commercial and industrial sites, hospitals and healthcare networks, public‑sector campuses, K–12 schools, higher‑education institutions, and major manufacturing and warehouse operations of all sizes.

Yes. Factory‑trained technicians are on call around the clock and can be dispatched any day of the year for break‑fix, false‑alarm, or after‑hours troubleshooting.

Our field teams roll out of Marlborough, Massachusetts and cover the entire Commonwealth; we also routinely serve customers across Rhode Island, New Hampshire, and Connecticut.

ITC71 is the Commonwealth of Massachusetts’ purchasing contract for security, surveillance, monitoring, and access‑control systems, making it faster and more cost‑effective for public entities to procure equipment and services.

Eligible entities include state executive agencies, cities, towns, counties, public schools and libraries, public hospitals, public colleges and universities, independent authorities, and certain non‑profits.

We hold awards in all four categories:
• Category 1 – Catalog Sales
• Category 2 – Security Systems Integration (Equipment & Related Services)
• Category 3 – Security System Monitoring Services
• Category 4 – Locks, Locksmiths, Door Closers & Related Hardware.

Our scope includes access‑control, intrusion detection, IP/CCTV video surveillance, intercom and emergency communication, electronic locking hardware, and integrated fire‑alarm interfaces.

BSA is a Massachusetts‑licensed security contractor, and our technicians maintain current factory certifications from leading manufacturers.

Yes. We provide à‑la‑carte or contract preventive maintenance with documented inspections, calibration, and firmware updates.

NFPA 72 calls for a full functional inspection at least once a year, with certain initiating devices and batteries requiring quarterly or semi‑annual checks; many insurers and Authorities Having Jurisdiction follow the same schedule.

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